Terms and Conditions for Agile Live
Services
IMPORTANT-READ CAREFULLY: YOUR USE OF THE AGILE LIVE WEBSITE AND
AGILE LIVE SERVICES (THE "SERVICES") IS CONDITIONED UPON YOUR
COMPLIANCE AND AGREEMENT TO THESE TERMS.
This is a legal agreement between you (either an individual or entity) and
Agile Live, Inc. ("Agile Live"), for use of the Services, media,
printed materials, and "online" or electronic documentation. You
agree to be bound by and become a party to all the terms of this Agreement by
joining, or initiating a conference supported by the Services.
If you do not agree with the terms of this Agreement, do not use the
Services.
Service Description.
These Terms and Conditions govern the use of Agile Live’s audio, video and
web-based conferencing services and related standard and enhanced
conferencing features (“Services”). By ordering or using the Services
Customer agrees to be bound by these Terms and Conditions. Agile Live may
enhance and/or expand the features of the Services from time to time.
Customer shall provide all user information necessary to enable Agile Live to
create user profiles for each user Customer wishes to provide access to the
Services. Services are charged by multiplying the number of minutes used in a
month by Customer’s per minute rate. Agile Live reserves the right to
reclaim any dial-in numbers provided Customer for Services (“Dial-In
Numbers”) if such Dial-In Numbers are “inactive” for 120 days. The term
“inactive” is defined as no usage on a specific number/service and no
upcoming reservations scheduled for such number/service. The Dial-In Numbers
will be reassigned to the Customer, upon request, in Agile Live’s sole
discretion only if such Dial-In Numbers continue to be available, otherwise
Customer will be provided new Dial-In Numbers.
Service Security.
Agile Live utilizes industry-accepted measures and standards to maintain the
security and confidentiality of Customer’s content and personally
identifiable information. Agile Live hosts Customer content and information
on a server that is secured by an authentication scheme and a firewall.
Customer acknowledges and agrees that Agile Live cannot prevent and,
therefore, is not responsible for inadvertent security breaches. Agile Live
cannot and does not warrant or guarantee that third parties will not
intercept, interfere with, or access in an unauthorized manner, information
or communications sent or received as part of the Services. Use of conference
recording or taping any use of the Services by Customer may subject Customer
to State or Federal laws or regulations (e.g., regarding the notification to
participants of the use of these features). Agile Live does not assume the
responsibility for any required notification to any conferencing participants
of the Services.
Payments, Charges and Taxes
Payments and Charges. Each month, Agile Live will
invoice Customer for the total monthly cost of all Services. Payment will be
due thirty (30) days from date of invoice. Unpaid invoices will be subject to
a monthly service charge of 1.5% of the outstanding balance or the maximum
legally allowable interest rate, whichever is lower. Customer must notify
Agile Live of any disputed charges within twenty (20) days from the date of
the invoice, otherwise Customer will be deemed to agree to such charges and
Agile Live will not be subject to making adjustments to charges or invoices.
Unpaid Charges. In the event charges due are not paid in
full, for any reason, within thirty (30) days from the Invoice date, Agile
Live shall have the right to suspend all or any portion of the Services until
such time as all undisputed charges and applicable late fees have been paid.
Following such payment, Agile Live may reinstate Services to Customer only
upon satisfactory assurance of Customer’s ability to pay for Services,
including modified payment terms such as prepayment and weekly invoicing.
Such suspension shall not relieve Customer of payment liability accrued
through the date of such suspension, and shall not relieve Customer of any
applicable MAC.
Taxes. All rates provided to Customer do not include
taxes. Customer shall pay all applicable federal, state, county, local or
other governmental taxes, fees, duties, tolls, surcharges or other charges
now or hereafter imposed that are attributable to the Services and included
on Customer’s invoices.
Trademarks and Trade Names.
Other than use of materials and point-of-sale items supplied by Agile Live,
Customer has no right or license to use any of the trademarks or trade names
owned by, licensed to or associated with Agile Live (the “Marks”) without
express written consent from Agile Live. Despite prior approval, Customer
will immediately cease using the Marks upon notice from Agile Live. Any use
by Customer of the Marks other than as described above will constitute a
breach of these Terms and Conditions for which, in additional to any other
remedies available at law or in equity, Agile Live may terminate the
Customer’s accounts.
Responsibility For Your Account.
Customer is responsible for all uses of the Services in association with
Customer’s account, whether or not authorized by Customer. Customer is
responsible for maintaining the confidentiality of Customer’s account and
owner numbers and necessary conference codes, passwords and personal
identification numbers used in conjunction with the Services. Agile Live does
not sell products or services for children. Customer will not allow children
under 18 to use the Services without the involvement of a parent or guardian.
Customer agrees to immediately notify Agile Live of any unauthorized use of
Customer’s account of which Customer becomes aware.
Other than using the Services for conferences or meetings in which
Customer is an active participant and as permitted under the Terms and
Conditions, Customer may not rent, lease, resell, distribute, make any
commercial use of, use on a timeshare or use to operate a web site or
otherwise generate income from the Services. Customer may not reverse
engineer, modify, decompile, translate, or otherwise attempt to derive source
code from Agile Live or any software provided thereon.
Responsibility for Content of
Communication. Customer is the sole owner of content and is
solely responsible for the content of all conference communications (visual,
written or audible) using Customer’s account. Customer shall comply with
all laws while using the Services and shall not transmit any communication,
which would violate any laws, court order, or regulation, or would likely be
offensive or injurious to the recipient. Customer will not use Services to
send unsolicited mass mailings, surveys, pyramid schemes, chain letters, or
contests to any person who has not given specified permission to be included
in such a process (commercial or otherwise). Customer agrees not to use the
Services to: a) engage in activities that are illegal, obscene, fraudulent,
abusive, obscene or harmful to minors, unlawfully threatening, defamatory,
trade libelous, invade privacy, infringe intellectual property rights, or
otherwise injure third parties or are objectionable; b) in any way that
damages Agile Live’s property or interferes with or disrupts Agile Live’s
system or other users or c) communicate any message or material that is
otherwise unlawful that would give rise to civil liability, is defamatory or
that constitutes or encourages conduct that could constitute criminal offense
under any applicable law or regulation. Although Agile Live is not
responsible for any such communications, Agile Live may suspend any such
communications of which Agile Live is made aware. Customer acknowledges and
agrees that Agile Live does not control or monitor Customer’s content nor
guarantee the accuracy, integrity, security or quality of Customer’s
content. For conferences conducted utilizing any recording feature of the
Service, Customer is responsible for and obligated to provide notification to
the Participants prior to commencement of said conference that this is a
"recorded session".
Privacy. Agile
Live’s Privacy statement governs your visit to Agile Live’s Website and
use of the Services and may be found on Agile Live’s website at http:www.Agile
Live.com/privacy. Please consult it to learn Agile Live’s current
practices with respect to Customer’s privacy
Limited Warranty.EXCEPT
AS OTHERWISE PROVIDED HEREIN, (A) CUSTOMER UNDERSTANDS AND AGREES THAT AGILE
LIVE’S SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”; (B) AGILE
LIVE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR NON-INFRINGEMENT; (C) AGILE LIVE MAKES NO WARRANTY OR
REPRESENTATION REGARDING ANY INFORMATION, MATERIALS, GOODS OR SERVICES
OBTAINED THROUGH AGILE LIVE’S SERVICES OR WEBSITES, OR THAT AGILE LIVE’S
SERVICES WILL MEET ANY CUSTOMER REQUIREMENTS, OR BE UNITERRUPTED, TIMELY,
SECURE OR ERROR FREE; (D) USE OF AGILE LIVE’S SERVICES AND WEBSITE ARE AT
CUSTOMER’S SOLE RISK; (E) AGILE LIVE IS NOT LIABLE FOR ACTS OR OMISSIONS OF
OTHER SERVICE PROVIDERS, FOR INFORMATION OR CONTENT OF COMMUNICATIONS, THIRD
PARTY SERVICES, EQUIPMENT FAILURE OR MODIFICATION, OR CAUSES BEYOND AGILE
LIVE’S REASONABLE CONTROL AND (F) CUSTOMER WILL BE SOLELY RESPONSIBLE FOR
ANY DAMAGE TO CUSTOMER RESULTING FROM THE USE OF SERVICES OR WEBSITE OTHER
THAN AS A RESULT OF AGILE LIVE’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.
Because some states and jurisdictions do not allow limitations on or the
disclaimer of implied warranties, the above limitation shall be applied to
provide the minimum warranty period or scope allowed by the applicable law.
Limitation of Liability.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL AGILE
LIVE, OR ITS SUPPLIERS OR AFFILIATES, BE LIABLE FOR INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING WITHOUT
LIMITATION, DAMAGE FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF
BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF, OR
RESULTING FROM THE SERVICES WHETHER ARISING IN TORT (INCLUDING NEGLIGENCE),
CONTRACT OR ANY OTHER LEGAL THEORY, EVEN IF AGILE LIVE HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, AGILE LIVE’S MAXIMUM
CUMULATIVE LIABILITY AND CUSTOMER’S EXCLUSIVE REMEDY FOR ANY CLAIMS WHETHER
IN CONTRACT OR TORT OR OTHERWISE, ARISING OUT OF OR RELATED TO SERVICES OR
THESE TERMS AND CONDITIONS WILL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY
CUSTOMER TO AGILE LIVE FOR THE SERVICES DURING THE YEAR IMMEDIATELY PRECEDING
ANY SUCH LIABILITY.
Indemnification.
Customer shall indemnify, defend and hold Agile Live harmless from any and
all claims, actions, suits, proceedings, costs, expenses, damages and
liabilities, including reasonable attorneys’ fees, which arise out of or
result from Customer’s use of the Service except those resulting from the
negligence of Agile Live or a breach by Agile Live of these Terms and
Conditons. Agile Live shall indemnify, defend and hold Customer harmless from
any and all claims, actions, suits, proceedings, costs, expenses, damages and
liabilities, including reasonable attorneys’ fees, which arise out of or
result from the negligence of Agile Live or a breach by Agile Live of these
Terms and Conditions. The party seeking indemnification with regard to any
claim must: (i) notify the indemnifying party promptly in writing, not later
than 30 days after the party receives notice of the claim, or sooner if
required by applicable law; (ii) relinquish all control over the defense of
the claim to the indemnifying party; and (iii) provide the indemnifying party
with all assistance reasonably requested in defense of the claim. The
indemnifying party shall have the right to compromise and settle the claim by
the payment of money damages, but in no event shall the indemnifying party
have the right to bind the indemnified party to any ongoing performance or
other equitable relief in settlement of the claim.
Confidentiality.
Agile Live and the Customer agree to hold all Confidential Information of the
other party in strict confidence. Confidential Information shall mean
information that derives economic value, actual or potential, from not being
generally known to, and not being readily ascertainable by proper means by,
other persons who can obtain economic value from its disclosure or use
(“Confidential Information”). Confidential Information includes, without
limitation, business plans; business strategies; marketing plans; industry
and competitive information; technology, product and proposed product
information; pricing and pricing arrangements and agreements; discount
schedules; employee information; and financial information. Confidential
Information may be written, oral, expressed in electronic media or otherwise
disclosed, and may be tangible or intangible. A party is not required to
specifically identify Confidential Information as such.
This confidentiality obligation shall not apply to any information (i)
independently developed by a party, (ii) generally available to the public
other than by a party's breach of these Terms and Conditions, (iii) already
known by a party at time of disclosure to that party, or (iv) rightfully
received from a third party without restriction on disclosure or an
obligation of confidentiality running directly or indirectly to the other
party. The parties agree that all Confidential Information shall be disclosed
only to those employees and other persons on a need-to-know basis and who
agree to be bound by these confidentiality restrictions.
The covenants of confidentiality and restrictions on use of Confidential
Information shall apply during the Term of this relationship and for three
(3) years after the termination or expiration of this relationship, except
for trade secrets, as to which they shall apply for the period of time that
such information retains its status as trade secrets under applicable law or
for three (3) years following termination or expiration, whichever period is
longer.
Export and Import Control Laws and
Regulations. Customer agrees and acknowledges that the
Services are subject to controls under the Export Administration Regulations
promulgated by the U.S. Department of Commerce. Customer agrees that it will
not export or re-export the Service in any form in violation of the export
laws of the United States or any foreign jurisdiction.
Miscellaneous
Any failure of a party to comply with any obligation, covenant, agreement or
condition herein may be expressly waived in writing by the other party, but
such waiver or failure to insist upon strict compliance with such obligation,
covenant, agreement or condition shall not operate as a waiver of, or
estoppel with respect to, any subsequent or other failure.
These Terms and Conditions shall be governed by, and construed and
enforced in accordance with the laws of the State of California and the
United States without giving effect to the conflict-of-laws principles
thereof that would require the application of the laws of a different state.
Customer agrees that any legal action involving these Terms and Conditions in
any way will be instituted in a court of competent jurisdiction located in
Douglas County, California, and Customer consents to jurisdiction of the
courts of the State of California over Customer’s person for purpose of
such legal action.
Should any part, term or provision of these Terms and Conditions be
declared invalid, void or unenforceable, then such provision shall be
construed, as nearly as possible, to reflect the intentions of the parties
with all terms and provisions remaining in full force and effect.
Neither party will be responsible for failure of performance due to causes
beyond its reasonable control. Such causes include (without limitation) acts
of terrorism, wars, hostilities, revolutions, riots, civil commotion,
national emergency, fire, flood, force of nature, explosion, embargo,
accidents, acts of God, labor disputes, action of any governmental agency, a
malfunction of a third party’s telephone lines, equipment or services which
is necessary to provide the Services, or stability or availability of the
Internet, or portion thereof.
Except as otherwise expressly provided herein, all remedies provided for
in these Terms and Conditions shall be cumulative and in addition to and not
in lieu of any other remedies available to either party at law, in equity, or
otherwise.
Customer authorizes Agile Live’s monitoring including recording of calls
for the purposes of quality assurance and Customer further consents to Agile
Live’s use of automatic dialing equipment to contact Customer. Agile
Live’s performance of the Services is subject to existing laws and legal
process, and nothing contained in these Terms and Conditions is in derogation
of Agile Live’s right to comply with governmental, court and law
enforcement requests or requirements relating to your use of Agile Live’s
Website, the Services or information provided to or gathered by Agile Live
with respect to such use.
Customer and Agile Live are independent contractors, and no agency,
partnership, joint venture, employee-employer or franchisor-franchisee
relationship is intended or created by this these Terms and Conditions.
Neither party shall be deemed to have waived any right or remedy unless
such waiver is made expressly and in writing.
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